IDEAS THAT BECOME USEFUL TOOLS.

There’s an app
behind that better way.

A customer waiting for a reply. A catering order with a dozen choices. A ticket that needs to work at the door. Our app work starts with moments like these, then makes the next step easier to understand.

Start with a moment that could be easier.

Our app projects bring customer conversations, documents, orders and events into tools built for the task.

An everyday problem

There has to be a better way to do this.

A product begins

Choose the person and the task. Design the next step around them.

Product thinking · illustrative catalogue

Our apps

Small frustrations.
Better ways to solve them.

Messages to answer. Paperwork to send. An event to bring to life. Explore some of our recent work, and the everyday needs behind it.

WaBiz IQ app branding

WaBiz IQ

Automate WhatsApp replies and follow-ups, with visual workflows and a shared team inbox.
Visit WaBiz IQ

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Cogni Doc Scan

Turn paper pages into tidy PDFs and text you can copy, keep or send.

Diamond Lab Certs app branding

Diamond Lab Certs

Look up a diamond report, save it for later and share the details when you need them.

FROM THE PRODUCT ARCHIVE.

The catalogue that
came along to the meeting.

When a product conversation happens away from a desk, the catalogue needs to come too. iCatalogue was our exploration of bringing product information into a mobile experience.

The original project combined catalogue management and offline access with tools for customer engagement. It’s part of our product archive, and an early example of designing around where the work happens.

Talk about a product idea

THE NEXT USEFUL TOOL.

Your app begins
with someone’s everyday problem.

01 /

Who needs a better way?

Start with the person who will use it. What are they trying to do, and what makes it frustrating today?

02 /

Make the next step obvious.

We map the task, choose the information each screen needs and design a path that someone can follow.

03 /

Build for the people who’ll run it.

The admin tools, integrations and handover matter too. We plan for the team who will look after the app once people start using it.

LET’S TALK ABOUT YOUR IDEA

What would make your
everyday work easier?